Got Questions?
Frequently Asked Questions
Home Care FAQs to help you better understand home health care and our agency. If you still have questions please reach out to us by visiting the contact us page on our website.
What care services does Senior Care 1st offer?
Senior Care 1st offers services in-home care Waiver Programs, Medicaid, and other non-medical home care. Please see our “Services” page for more information about the support options that we offer.
What makes Senior Care 1st different from other home care companies in New Jersey, (NJ)?
What distinguishes Senior Care 1st from other home care agencies in New Jersey is the fact that our care revolves around you, our client. The services we provide are customized to each client’s individual needs. We have a hands on approach to care with the help of certified home health aides, care coordinators, and Director of Nursing.
We are available to all of our clients around the clock, 24 hours a day, 7 days a week to provide service whenever it is needed.
Why should I use Senior Care 1st rather than hire someone out of the newspaper myself?
There are several great reasons why Senior Care 1st should be your choice for quality home care. All of our caregivers are screened, trained, bonded and insured.
Also, we test all of our medical personnel to assess their skills. We need to make sure our certified home health aides, nurse aides, or companions are the best in the business.
Every family needs to be aware that almost every Homeowner’s insurance policy specifically excludes anyone working within your home.
If the person you hire becomes injured while working for you, you will become personally responsible for all of their medical bills. This has left several families very vulnerable when their caregiver injured themselves at their home.
The potential to lose everything you have worked so hard to achieve seems an unnecessary risk. Every one of Senior Care 1st employees are completely covered by insurance so you and your loved ones can relax knowing that if something unforeseen happens to your caregiver, they are completely covered by insurance.
We also maintain a large staff of quality employees to ensure that the most compatible and reliable caregiver will be there to provide the best care for seniors, newborns, or children in their own home, for you, your family member, or friend.
We are here for you, 24 hours, seven days a week!
Can I become a CHHA with Senior Care 1st?
If you are a qualified CHHA in one of the services areas that we offer, please visit our “Career” page to see the latest opportunities in our rapidly growing organization.
How can I get more information?
If you have questions that aren’t answered here on our website, or you would like to request more information about what we offer, you can call us anytime or go to the “Contact Us” page and submit an inquiry. A member of our professional staff will be happy to get back to you as soon as possible.
What is a home care waiver?
Home care waiver, also known as funded services, are programs offered at the state level for individuals that require long-term care but wish to remain in the comfort of their own homes. Waiver programs are Medicaid-assisted but require that individuals meet certain eligibility requirements and fill out an application. For more information about home care waiver services, please visit our “Services” page.
What health insurance does priority caregiving agency accept?
Priority Caregiving Agency is currently in process of accepting health insurance. If you will like us to let you know when we accept them please fill out the “Contact Us” form.
Are your employees insured and boned?
All our employees are insured and bonded through our agency. We also conduct a thorough background check on each to ensure that they are trustworthy to be in your home.
Are your services only for seniors?
No, we also provide services to new mothers, individuals with disabilities, victims of accidents, people recovering from a recent illness or surgery, and anyone who needs a little help getting around the house.
Our care professionals specialize in providing a full range of care, from peer-level companionship and hospital sitting services to quadriplegic care. Anytime, any place.
How quickly can in-home care service begin?
As quickly as you need them. We provide a reliable, compassionate, affordable caregiver on your timeframe, according to your needs.
What if I’m not living in my house? Can I still obtain your services?
Yes. Our services can be provided at hospitals, rehabilitation facilities, nursing homes, assisted living facilities, or your home. Where and how you receive services is up to you.
Can i choose my CHHA?
You’re in control of who cares for you. Before services are started, your professional care coordinator visits you for a free home evaluation. The information he or she gathers is designed to help select your CHHA and make an ideal match-up. Then, we always advise that you have a special face-to-face interview with your potential CHHA. If for any reason this person doesn’t meet your expectations, a simple call to the office is all that’s needed to make a CHHA change. We strive for 100% client satisfaction.